PAYMENT SECURITY

 Secure Payment Methods 

Once you have added your chosen items to your shopping cart, you decide how you wish to pay for your purchases. Credit cards, Cash on Delivery or bank transfer are all accepted forms of payment. Once your order has been received we will send you a confirmation email.

Credit Cards

The best and preferred payment method is by a secure credit card transaction. All credit card payments are done in UAE dirhams (AED). In case the payment is done by a foreign currency, the exchange rate used on the site is only approximate and it is not the exact one. The final exchange rate will be charged by your credit card provider and might be slightly different from the one on our site.

All our website financial transactions are processed by our outsourced payment services provider, Innovate Payments® and through NBAD bank. NBAD has been ranked for consecutive years as one of the World’s 50 Safest Banks by the prestigious Global Finance magazine, making NBAD the safest bank in the Middle East.

All transaction information passed between our website and Innovate Payments® systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our website from Innovate Payments® are secure and tamper-proof via SSL.

We currently accept Visa and MasterCard. Orders completed with credit cards will not be charged any additional fees.

 Cash on Delivery (COD)

 We accept Cash on Delivery (COD) as an alternative payment for all our UAE customers. Using this service, you can select to pay in cash to the delivery agent upon receiving your order. Please note that cash payment orders will be subject to an additional service fee of AED20 ($5.4) per order for all customers within UAE. Cash On Delivery is not available for customers outside UAE.

Bank Transfer

If you wish to pay by bank transfer please send us an email to [email protected]. We will provide you with our Bank Account Number (IBAN) to which you are required to transfer the Net Amount of your Shopping Cart. Your order will be shipped once the bank transfer is processed.